Refund Policy

Terms and Conditions: Although every effort is made, Magi Tours shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passengers to have travel insurance coverage. Magi Tours retains the right to alter routes, itineraries, fares, inclusions, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours.

Cancellation Policy:

One Day Tours: cancellation or change of date outside of 7 days of departure will result in a 25% cancellation fee. Cancellation or change of date within 7 days of departure will result in a 50% cancellation fee. Failure to board, change of date or cancellation within 48 hours of departure will result in full fare forfeiture.

Multi-day tours: For tours of two or more days, cancellation or change of date outside of 14 days of departure will result in a 50% cancellation fee. Failure to board, cancellation or change of date within 14 days of departure will result in full fare forfeiture.

In the event that a transaction error has occurred while making the payment, a refund in most cases will be issued to the same credit card you used for the original purchase. 

Refunds will be done only through the Original Mode of Payment.